Release Time：2016-04-07
DHL International Express Agent
Summary: The name DHL comes from the initials of the three company founder surnames. They are Adrian Dalsey, Larry Hillblom and Robert Lynn.
DHL International Express: DHL International Express Service Center specializes in providing global express delivery services for China. "One of the best achievements" is DHL's brand promise.
Features: Fast speed, especially to Europe three working days and two working days in Southeast Asia, delivery network all over the world, check the status of the site updated goods in a timely manner, the problem is solved quickly, 21 kg more than 51 kg of the following items are more independent price advantage.
Service Introduction
DHL is a global leader in express delivery, intercontinental transportation and air cargo, and is the world’s number one provider of shipping and contract logistics. DHL provides customers with a full range of logistics solutions from document to supply chain management. DHL delivers goods quickly, safely and in a timely manner worldwide. This is based on DHL's extensive network, combining air and ground transportation to achieve optimal delivery efficiency. On the one hand, this allows DHL services to reach every corner of the world. On the other hand, DHL can establish a brand image in the local market and can fully understand the needs of the local market and customers.
Standard tariff
Customers can log in I am the home page price calculation query, but also consult the marketing department.
Parcel inquiry
HKDHL's delivery will be handled by our company 1-2 days after shipment. The transfer order number will be generated. Customers can log in to DHL International Express website: http://www.cn.dhl.com/publish/cn/zh/eshipping/track /sref.high.html Tracking Packages
Volume and weight limitations
HKDHL volume weight formula is: length cm X width cm X height cm /5000, if the volume weight of the goods is greater than the actual weight, then according to the volume weight, whichever is greater. A ticket with a length equal to or exceeding 120CM and a ticket equal to or more than 70 kilograms will be subject to RMB 249 per ticket. If any one ticket satisfies the above conditions, the bill of lading will not be added.
About remote surcharge
The shipments to remote areas will require additional surcharges in remote areas (excluding the United States). The standard is: RMB 3.6/KG* fuel surcharge for the month. The minimum charge for each ticket is RMB 180 * the fuel surcharge for the month; DHL will not notify you in advance of the remote charges incurred after you arrive in the region. Therefore, the notification of remote charges will be valid within three months. The final charge will be based on the DHL bill. If the DHL bill is remote, you will need to pay remote fees. The department will automatically collect this remote cost DHL query remote site: http://remoteareas.dhl.com/jsp/first.jsp
About tariffs
1. It is recommended to declare according to the actual declared value of the goods in order to avoid high tariffs and fines. 2. The tariffs to be generated are subject to the specific customs clearance fees (usually higher tariffs result in higher tariffs, and if the declared value is too low compared to the actual value, higher tariffs will also be generated) if the recipient refuses to pay tariffs, Tariffs will be automatically borne by the sender
Compensation and Insurance Services
1. Compensation standard
1) For missing, out-of-stock, damaged postal parcels If the recipient receives a mailing that does not match the weight, quantity, number of items, or damaged parcels, please return the parcel to the destination DHL within 24 hours of receipt of the parcel's feedback loss or damage. . And within 7 working days, the registration number of the recipient at the local registration is provided to our company for the purpose of claiming compensation from DHL. If, after verification by DHL, the declared value of the indemnified parcel is not more than 100 USD, part of the damage or loss shall be compensated as a percentage of the total lost quantity, but the maximum compensation shall not exceed USD100.
2) Lost of parcels due to customs inspections When parcels go through customs, the customs opens inspections of parcels, which may result in lost parcels, lost (in whole or in part) of the items in the parcel, or seizure by the customs. We do not assume any responsibility for this.
3) Indemnity: The maximum compensation for every sample of a ticket shall not exceed USD100.00/ticket, and the maximum compensation for each ticket shall not exceed USD20.00/ticket.
2. Insurance According to customer requirements, our company can purchase commercial insurance on behalf of customers. For insurance regulations, please consult our marketing department or customer service department.
Returns
If the HKDHL cannot receive the receipt from the recipient, the package cannot be returned to the customs office of the destination, or the package is returned to the sender after the deadline, the shipping fee will be returned from the country of destination to Hong Kong or Shenzhen by the sender. bear. Our company will enter the corresponding amount into the sender's account according to the bill provided by DHL, and the system will automatically deduct related expenses.
