Release Time：2016-04-09
FedEx International Express
Summary: FEDEX is part of the FedEx Corp. and is the backbone of the Group's express delivery business. The FedEx Group provides a comprehensive range of services including transportation, e-commerce and business operations to customers and businesses throughout the world.
Features: FedEx can be said to be the first of four major companies in Southeast Asia, regardless of price or speed. Therefore, if you send 21 kilograms of goods to Southeast Asia, please choose FedEx. The disadvantage of FedEx lies in Western Europe, the United States and Canada, South America, Africa, Middle East countries do not have the advantages of price and speed, in the above several places that is for the general courier company capabilities.
FedEX Service Introduction
FedEx (FedEx) is one of the world's largest express delivery companies, providing fast and reliable delivery services to more than 220 countries and regions around the world.
Standard tariff
Customers can log in I am the home page price calculation query, but also consult the marketing department.
Parcel inquiry
HKFedex is processed by our company for 1-2 days after shipment. Customers can log in to Fedex International Express website: http://www.fedex.com
Volume and weight limitations
HKFedEx volumetric weight formula is: length cm X width cm X height cm /5000, if the volume weight of the goods is greater than the actual weight, then according to the volume weight, whichever is greater.
The single piece of goods (width + height)*2+length is greater than or equal to 330CM, if 68KG is less than 68KG, if there is more than 68KG in one piece, other items must be charged in accordance with 68KG weight, for example: 5 pieces. One of the ticket goods is 70KG, then the billing weight of this ticket is 68KG*4 pieces +70=342KG
About remote surcharge
Remote surcharge collection standard: RMB3.1/KG* fuel oil of the current month, minimum charge RMB155.0/ticket* fuel oil of the current month.
Because some packages are remote charges generated when they arrive in the area, Fedex will not notify in advance, so the notification of remote charges will be valid within three months. The final amount of charges will be transferred from the Fedex bill. If the Fedex bill is displayed remotely, it will need to be added. Remote costs, our company will automatically charge this remote cost
About tariffs
1. It is recommended to declare according to the actual declared value of the goods in order to avoid high tariffs and fines.
2. The tariffs to be generated are subject to the specific customs clearance fees (usually higher tariffs result in higher tariffs, and if the declared value is too low compared to the actual value, higher tariffs will also be generated) if the recipient refuses to pay tariffs, Tariffs will be automatically borne by the sender
Compensation and Insurance Services
1. Compensation standard
1) For missing, out-of-stock, damaged postal parcels If the recipient receives a postal packet that does not match the weight, quantity, number, or broken parcel, please receive the missing or damaged feedback from the parcel to the destination UPS within 24 hours of receiving the parcel. . And within 7 working days, we will provide the registration number of the recipient in the local registration to our company for the investigation of claims to UPS. If verified by Fedex, the declared value of the compensation package shall not exceed 100 USD. Part of the damage or loss shall be compensated according to the actual amount lost, but the maximum compensation shall not exceed USD100.
2) Lost of parcels due to customs inspections When parcels go through customs, the customs opens inspections of parcels, which may result in lost parcels, lost (in whole or in part) of the items in the parcel, or seizure by the customs. We do not assume any responsibility for this.
3) Indemnity: The maximum compensation for every sample of a ticket shall not exceed USD100.00/ticket, and the maximum compensation for each ticket shall not exceed USD20.00/ticket.
2. Insurance According to customer requirements, our company can purchase commercial insurance on behalf of customers. For insurance regulations, please consult our marketing department or customer service department.
Returns
Fedex will refund the freight from the country of destination to Hong Kong or Shenzhen if the recipient cannot sign it, because the parcel cannot enter the customs of the destination, or if no handling advice is provided within the prescribed time limit, the parcel will be returned to the sender. bear. Our company will record the corresponding amount into the sender's account according to the bill provided by Fedex, and the system will automatically deduct related expenses.
Banned items
1. Embargoed dangerous articles, liquids, powders, etc. The state explicitly prohibits the export of goods such as antiques, currency and other infringing products.
2. Items requiring additional information
1) When sending batteries and articles containing batteries, you need to provide a battery record book and security certificate (if necessary, please contact customer service staff);
2) Mailing brand-name products need to provide regular purchase invoices or authorizations.
Other considerations
1. The declared value of the document cannot exceed 5 US dollars;
2. Valuable items such as works of art, antiques, glassware, jewelry, precious metals, fur, etc.: not more than 1,000 US dollars or 20 US dollars per kilogram (whichever is higher);
3, FedEx declared value of more than 600 $ to separate declaration
